1. Fill in the RMA form
When you click on the link below, you will be redirected to the form. Log in with your Cabman Zendesk account.
We request that you submit a separate RMA for each defective product, which provides a better overview of the progress and ensures faster, smoother processing.
Have you forgotten your password? Click on ‘Forgot password’; you will automatically receive an email to set a new password.
2. Receive and send
Once you have submitted an RMA request, you will automatically receive an email containing the submitted details and further instructions for the next steps.
Please send the package to the address below. Make sure the RMA number is clearly visible on the outside of the box so we can properly register the shipment and avoid any delays in processing.
This is the address for sending the package:
Euphoria Software BV
T.a.v. Departement RMA
Wilhelminapark 36
5041 EC Tilburg, Netherlands
3. Track your RMA status
Now you’ve sent everything, but what next? Fortunately, you can track the status of your RMA so that you are kept informed. You can do this by clicking on the button below. This will take you directly to an overview where you can find the current status of all your submitted RMAs. Requested multiple RMAs? No problem, you will find them all in the overview.
Please also read the terms and conditions carefully. Repairs to hardware that are not covered by the warranty will be charged. These costs, as well as all other terms and conditions, can be found in our terms and conditions. Please note that repaired equipment not covered by warranty has a warranty period of 3 months.