You automatically enter into the Software & Service subscription when you use data communication. This applies to the Cabman BCT and the Cabman Kiosk.
Please find a summary of the contents of this subscription below, with a short explanation so you know what to expect. With the Software & Service subscription you will receive a total package and you can get the most out of your Cabman products.
The Cabman Software & Service subscription ensures that your product is always up to date. The subscription excludes configuration, pricing updates, over-the-air updates and out-of-warranty repairs.
All vehicle equipment is connected to our data communication server in Amsterdam. This includes the entire IT infrastructure that we provide to all our customers with a Cabman Software & Service subscription.
When you use a Service & Software subscription you will get access to Cabman Data. This program offers you, among other things, the possibility to follow your vehicles online on a live overview. In addition, it offers the possibility to retrieve the history of the driven rides and to view various reports and overviews.
If you experience a network failure at a terminal or BCT, you can call a special mobile number. This number can be reached 24 hours a day, seven days a week. They will immediately look into the problem and, if possible, fix it immediately. The malfunction service is only available to customers who use data communication and have a Cabman Software & Service subscription.